We make reasonable efforts to display product information accurately, including:

• Product descriptions
• Colours
• Sizes
• Materials
• Features
• Pricing
• Availability

However, actual product colours may vary slightly due to lighting, photography, screen settings, device displays, or manufacturing variations.

Customers are responsible for carefully reviewing product descriptions, size information, care instructions, and other relevant details before completing a purchase.

4. Product Availability

All Products displayed on the Website are subject to availability.

Adding a Product to your shopping cart does not guarantee its availability.

In rare circumstances, a Product may become unavailable after an order has been placed. In such cases, we may contact you regarding available options or cancellation of the affected Product or order.

5. Pricing

Product prices displayed on the Website are subject to change at the discretion of Delicate Darling.

The applicable price will generally be the price displayed at the time the order is successfully placed, subject to correction of obvious technical or pricing errors.

Promotional discounts, coupon codes, special offers, or sale prices may be subject to separate conditions and validity periods.

6. Orders

When you place an order through our Website, you are making an offer to purchase the selected Products subject to these Terms.

An order is considered accepted after it has been successfully processed and confirmed by Delicate Darling.

We reserve the right, where reasonably necessary, to refuse or cancel an order due to circumstances including:

• Product unavailability
• Incorrect pricing
• Payment failure
• Suspected fraudulent activity
• Incorrect customer information
• Technical errors
• Delivery restrictions

Where applicable, payments already received for cancelled orders will be handled in accordance with our Refund Policy and applicable payment processing timelines.

7. Payments

Delicate Darling may provide various payment options through authorised payment gateways, including applicable methods such as:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (COD)
• Other payment methods made available at checkout

Payment methods may vary depending on the order, location, payment provider, or Website configuration.

Cash on Delivery may be subject to applicable conditions or charges displayed during checkout.

We do not guarantee the uninterrupted availability of every payment method at all times.

8. Shipping and Delivery

Delicate Darling currently ships within India.

Shipping is offered in accordance with our applicable Shipping Policy.

Order processing and estimated delivery times may depend on the delivery PIN code, courier availability, operational conditions, and other factors.

As a general estimate, orders may take approximately 4–5 business days, depending on the destination PIN code.

Estimated delivery dates are indicative and should not be considered guaranteed delivery commitments.

Further shipping information is available in our Shipping Policy.

9. Order Cancellation

Customers may request cancellation of an order before the order has been shipped or dispatched.

Once an order has been shipped or dispatched, it cannot be cancelled and will instead be subject to the applicable Return & Cancellation Policy.

Cancellation requests may be submitted through our available customer support channels.

10. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our separate Return & Cancellation Policy.

Due to the personal and hygiene-sensitive nature of some Delicate Darling Products, eligibility for return or exchange may vary depending on the product category and applicable hygiene conditions.

Customers are encouraged to review the Return & Cancellation Policy carefully before placing an order.

11. Third-Party Websites and Services

The Website may contain links to third-party websites, payment gateways, social media platforms, logistics services, or other external services.

These links are provided for convenience only.

Delicate Darling does not control and is not responsible for:

• Third-party website content
• Availability of external services
• Privacy practices
• Security practices
• Terms and conditions
• Accuracy of information
• Transactions carried out directly with third parties

Accessing third-party websites or services is at your own discretion and subject to their respective terms and policies.

12. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis, subject to applicable law.

While we make reasonable efforts to maintain accurate information and reliable Website functionality, we do not guarantee that:

• The Website will always be available without interruption
• All content will always be error-free
• Technical issues will never occur
• The Website will always be free from viruses or harmful components
• Every Product will remain continuously available

Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable consumer laws.

13. Limitation of Liability

To the maximum extent permitted under applicable law, Delicate Darling, its representatives, employees, service providers, or affiliates shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of, or inability to use, the Website.

This may include loss resulting from technical interruptions, third-party services, unauthorised access, Website downtime, or circumstances reasonably outside our control.

Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is prohibited by applicable law.

14. Indemnification

You agree, to the extent permitted by applicable law, to indemnify and hold Delicate Darling harmless from claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of the Website
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal requirements, disputes arising from these Terms or use of the Website shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

16. Amendments

Delicate Darling reserves the right to modify, revise, or update these Terms at any time to reflect changes in:

• Business operations
• Website functionality
• Products and services
• Legal or regulatory requirements
• Internal policies

Revised Terms will be published on the Website.

Your continued use of the Website after publication of any updated Terms constitutes acceptance of those changes.

17. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary while preserving its intended purpose wherever legally possible.

The remaining provisions shall continue to remain valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Cancellation Policy, and any other policies specifically referenced on the Website, constitute the applicable agreement between you and Delicate Darling regarding your use of the Website and purchase of Products.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Delicate Darling
Location: Mumbai, Maharashtra, India
Email: hello@delicatedarling.in

Last Updated: 27.08.2026